Thank you for visiting and shopping at Ndaya. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
Our primary goal is to ensure all your orders get fulfilled as quickly as possible. Once an order has been placed, we will typically ship your order within 2-3 business. You should expect your items to arrive within 7-12 business days from the order date. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Ndaya is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.